My good friend Brett (who also is a super nice customer of mine) asked what the “Unnamed item” on Googles Rich Results Test Tool means. The reason for the question was a warning from a SEMRush tool that told him the following: “A value for the itemListElement field is required“.Continue reading
Error on RDNS
In some cases the plugin may report an “Error on RDNS”. In this post I’ll cover what that means.Continue reading
Can I aggregate ratings from Google My Business, Facebook, etc.?
The short answer is: you can do whatever you wan to do! 😉 The question is: should you? And the answer is: no! Here is why:Continue reading
Comparison: Free and PRO Version of SNIP
How to cancel your subscription for SNIP Pro
All subscriptions are handled by our payment provider Fastspring. So all subscriptions need to be handled on their site. In this post I’ll show you how you can access the subscriptions page.Continue reading
Can I get a discount?
From time to time people are asking for a discount. To make it short: I’m afraid I can’t offer you any discounts due to technical reasons. Read on to learn more about this.Continue reading
How to renew your support
If you purchased SNIP on CodeCanyon, you subscribed to a 6-month (or optionally a 12-month) support plan, which automatically expires after this time. After that, you will need to renew your support in order to receive personalized support. Here’s how you can do that:Continue reading
How to Fix Structured Data Errors in WordPress
Another question that I get asked frequently is how one can fix Structured Data Errors in WordPress. And in this blog post I want to give some tips how it’s actually done.Continue reading
What is covered by support?
I’m a seller of the Envato stores (CodeCanyon). So I’m bound to their regulations. This page tells you everything about what is included in support and what not.Continue reading
How to uninstall SNIP
If you no longer want to use SNIP and/or want to delete all data that has been created, follow the instructions below:Continue reading
I cannot activate the plugin
This is a collection of questions from users about the activation process. It hopefully helps you to find out why it’s not working on your site.Continue reading
Plugin says that there is no route
Robert reported today that he got an error saying that the REST API has no route. Here is how he had fixed it:Continue reading
How to give special user roles the right to manage global snippets
A customer today asked if it’s possible to give other user roles the permission to manage global snippets. The answer is yes, but this needs some preparation. Here is how it works:Continue reading
What should I do if I get a ‘Not found’ error when adding properties?
The easiest thing is to update to version 2.3.5 or higher. It solves a redirecting issue. If you want to learn more about the error, read on: Continue reading
Can the plugin be updated automatically?
Yes, but only with version 5.5 of WordPress and above. It brings all the necessary functions that are needed to update the plugin automatically over time.
Before WordPress 5.5 the plugin-update can be triggered from the “Update” menu in your WordPress dashboard.
Read more below if the update cannot be performed:Continue reading
I get an error that the domain is tied to another host.
This error occurs due to the fact that CodeCanyon only sells licenses that are available for one domain only. If you’re trying to install the plugin on multiple domains you will get the following error on the second domain:
“It seems that this purchase code is tied to another host. Please buy a new license in order to use this plugin on another sites.”
It seems that this purchase code is tied to another host and/or IP address. A purchase code can only be linked to one domain at a time.Continue reading
Does the plugin support custom fields?
In general, yes but there are limitations. Some of the plugins out there (like AdvancedCustomFields) save their data into the
wp_postmeta database table. From there you can use the saved data to include it into your snippets.